This Privacy Statement covers how Encycle Technologies, Inc. (“Encycle”) collects and treats information received via their websites and webpages. At Encycle, we believe that, as our online visitor, you have a right to know our practices regarding the information we collect when you visit our website, including the type of information that is collected and how we use it. The guidelines contained herein only apply to your visit to this Site, and do not pertain to any redirect URLs that link the user to another Internet domain name.
Information Collection and Use
Some portions of the Site may request that a user complete a registration form. We send users who register themselves via our Sites a welcoming email to confirm their registration. Registered customers may elect to receive information on products, services, announcements and special offers. Out of respect for the privacy of our users we present the option to not receive these types of communications. Users who have provided personal information on our Sites who have not opted out of receiving these communications may occasionally be contacted with product offers they have tacitly elected to receive. We may also communicate with a user to provide requested services with regard to issues relating to the user’s requests, either via email or phone. Users who wish to update their information may do so as explained in the “How to Contact Us or Update Your Information” section below.
A user may also have the option to register their products via the Site (product registration). Depending on which product is being registered, a user may be required to provide their contact information such as name, address, email address, company name, company address, phone number, the model and serial number of the product being registered, and for computer systems, information, such as operating system type, operating system version, and operating system language. This required information relates to the product being registered and information needed to communicate with you. Encycle uses this information to provide you with enhanced levels of technical support and, unless you opt out of receiving these communications, to alert you to product updates, special offers, promotions and updated information regarding new services or programs available from Encycle. Encycle may request and collect optional demographic information.
A user may have the option to submit a question or concern via the Site using a customer service/contact form. The user is required to provide the minimum necessary contact information, such as their name and email address, so that we can answer their question or request. This customer service/contact form may be routed to our third-party service provider, who assists Encycle in answering customer requests posted on our website.
If requested, we may also allow you to send certain Site content to your friends. When applicable, you will be requested to provide your name plus your friend’s email address. We will only use this information for the purpose of sending the content to your friend.
If a user requests that Encycle contact them regarding how to become a dealer, they will be required to provide their name, email address and other such contact information that will allow us to respond to their request.
Site registration, product registration, becoming a dealer, and customer service/contact form information is collected by Encycle. An automatic email confirmation is sent to the user when they submit any of these forms.
If you email us through the “Contact Us” link on this Site, we ask you for information such as your name and email address so we can respond to your questions and comments. You may choose to provide additional information that we request as well.
Encycle may use any of the information it collects to create and publish website or application content most relevant to you, as well as for the other purposes described herein.
Disclosures of your Information
Except as explained in the “Business Transitions” section below, we will not disclose the information we collect to anyone except Encycle personnel or our third-party providers who need the information for customer service purposes, such as responding to a request for assistance or information, or that otherwise provide services to us, such as shippers and suppliers. Except as explained in the “Business Transitions” section below, we will not disclose any of your personally identifiable information to other third parties without first obtaining your consent, except as required by law.
In addition, Encycle may use or disclose personal information we have collected in the good faith belief that Encycle is lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of Encycle, our customers, our employees, or the public.
In the event that Encycle Technologies, Inc. goes through a business transition, such as a merger, divestment, acquisition, reorganization, restructuring, or other similar type of transaction, we may transfer your personal information along with other transferred assets.
Like many companies, we use browser cookies on this website. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use browser cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular website. The “help” portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our website features.
For each visitor to the Encycle Site, Encycle’s web server automatically recognizes and stores information, such as the visitor’s IP address/domain name combination and any referring websites. We use this information to understand visitor traffic patterns through our websites for purposes such as enhancing their usability. Your computer provides this information automatically each time you log on, unless you have activated the blocking technology available in some browsers.
Some newer browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. Those sites (or the third-party content on those sites) may continue to engage in activities you might view as tracking even though you have expressed this preference, depending on the sites’ privacy practices. If your browser or similar mechanism gives our Site a “do not track” signal, the Site may not honor it because of the tracking issues described below (“Approved Sharing”). If your settings and our Site are nuanced enough to allow the Approved Sharing but also preclude tracking for behavioral advertising by third parties, the Site will make reasonable attempts to honor your settings. However, Encycle provides no warrants or guarantees about the effects of any opt-out choice that you make because of issues such as the following: (a) such nuanced treatment isn’t necessarily available or effective for any or all browsers, mechanisms or technologies and our attempts might or might not be effective to preclude tracking at all or over any particular period of time; (b) not all third parties will necessarily honor our attempts; (c) Encycle does not control third parties or technologies (even if we have a contract), and (d) technologies used by you and third parties will change from time to time and our attempts may or may not be effective for each technology.
Encycle takes reasonable security precautions to protect our subscribers’ personally identifiable information collected on our Site from unauthorized access, use, and disclosure. However, Encycle cannot guarantee that our security precautions will prevent every unauthorized attempt to access, use, or disclose your personally identifiable information.
Encycle reserves the right to share aggregated demographic information (metadata) with our partners. This is not linked to any personal information that can identify any individual person. We do not sell or otherwise disclose personal information about our Site users without their prior authorization. We may share information provided by our users with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through the Sites in a manner that is consistent with this Privacy Statement.
Our Sites may contain links to other websites. Please be aware that Encycle is not responsible for the privacy practices of third-party websites. We encourage our users to be aware when they leave our site and to read the privacy policies of any website you visit that may collect personally identifiable information.
We occasionally may ask visitors to our Site to complete online surveys and opinion polls about their activities, attitudes, and interests. These surveys help us serve you better and improve the usefulness of our Site. In conducting these surveys we may collect personal information such as your name and email address or demographic information such as zip code or age level. We do not keep any personal information about you in connection with your participation in a survey unless you specifically agree to provide that information.
Supplementation of Information
We collect certain aggregate and non-personal information when you visit the Site. Aggregate and non-personal information does not relate to a single identifiable visitor or user. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our Site to our visitors and users. We collect this information either through “cookie” technology or with “web beacons,” as explained above.
Notification of Changes
This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on the Site to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated. Changes to this Privacy Statement are effective at the time they are posted to the Site, and your continued use of the Site after posting will constitute acceptance of, and agreement to be bound by, those changes.
Transfer of Information to Foreign Countries
We may transfer the personal information we collect on the Site to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.
In particular, customers, suppliers and service providers doing business with some of Encycle’s European affiliates should be aware such Encycle affiliates transfer various types of customer, supplier and service provider information (which includes your, and possibly certain of your employees’, personal information) from the European Economic Area to the United States for electronic storage, processing and use by its American affiliates, in connection with and in furtherance of Encycle’s business and its relationships with its customers, suppliers and service providers. In particular, this information transfer is made in order to facilitate Encycle sales and delivery of goods and services to its customers and to facilitate collection and receipt of payment for those goods and services, to facilitate Encycle’s’ purchases of goods and services from its suppliers and service providers and to facilitate payment for those goods and services, as well as to assist in performing any agreements with customers, suppliers and service providers, internal training, the prevention of abuse, fraud, money laundering or terrorist financing.
Consent to Processing
By providing any personal information to the Encycle Site, all users, including without limitation users in the member states of the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States of America.
The Encycle Site is not intended for use by children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Site, we will delete the information from our records.
How to Contact Us or Update Your Information
If you have any questions or comments about this Privacy Statement or if you would like us to update information we have about you or your preferences, please contact us by writing us at:
Encycle Technologies, Inc.
850 Diamond Street, Suite 105
San Marcos, CA, USA 92078