FAQs
Frequently Asked Questions
You’ve got questions. We’ve got answers.
You’ve got questions. We’ve got answers.
While results vary by facility, many Encycle customers achieve up to 30% HVAC energy savings, along with reductions in peak demand charges and equipment runtime.
Our AI-driven optimization continuously adapts to changing building conditions, helping organizations reduce energy costs while maintaining comfort and operational performance.
Not at all. Encycle works with your existing infrastructure, using AI-driven optimization to improve performance, reduce energy costs, and enhance operational efficiency – all without the expense and disruption of a major equipment upgrade.
Yes. Encycle's Swarm IQ™ solution continuously monitors HVAC system performance to identify faults, inefficiencies, and potential equipment issues.
By providing actionable insights and early warnings, Encycle helps facility teams prioritize maintenance, reduce unplanned downtime, improve equipment reliability, and maintain optimal building performance.
Absolutely. Encycle helps organizations participate in demand response and utility-sponsored energy programs through intelligent HVAC load management and automated event execution. Our platform can reduce peak demand, support utility incentive programs, and help customers achieve reliable performance during demand response events while maintaining occupant comfort. In addition to event-based demand response, Encycle enables ongoing demand management strategies that deliver year-round energy and cost savings.
Yes! Encycle is built to support organizations with multiple sites. Our platform provides centralized visibility, automated HVAC optimization, fault detection, and performance reporting across all sites, helping facility teams reduce energy costs and improve efficiency (all while maintaining occupant comfort) at scale.
Encycle helps organizations reduce energy consumption, lower greenhouse gas emissions, and support sustainability goals by optimizing HVAC performance.
By reducing unnecessary equipment runtime and peak energy demand, Encycle delivers measurable Scope 2 emissions reductions while extending equipment life and improving overall building efficiency: all without requiring major infrastructure upgrades.
From deployment and system integration to ongoing monitoring, optimization, training, and technical support, our team works closely with facility and energy managers to ensure they achieve maximum value from the platform. We don't simply provide software—we help customers continuously improve building performance and energy efficiency over time.
We have also launched Chorus AI™, a collaborative agentic add-in for Swarm Chorus™ that enhances workflow efficiency through facility managers desktop environments.
Swarm Logic optimizes your RTU’s in real time which reduces your consumption of both gas (BTU) and electricity (kWh) as well as reduces your overall peak charges (kW).
No, both Load Rolling and Automated Load Shedding, use static, preprogramed Load Shedding strategies that impact comfort, and only run for limited periods of the day. Great if you want to run Demand Response every day.
Yes.
No.
No, Swarm Logic optimizes energy usage in real time, while ensuring zone comfort is always maintained.
Is this solution scalable for multi-site or large enterprises?
What kind of support and service does Encycle provide?
No, Encycle is a software optimization company, that focuses on building AI solutions that solve Energy and facility teams problems. As such, we have built Swarm Chorus that interfaces with your CMMS, reducing the need for managed services and a call center, by reducing hot calls by more than 44%.
No, Swarm IQ is looking and evaluating HVAC trend data in real time, performing health checks every 5 minutes. Swarm IQ is therefore not making fault decisions based on alarms, but rather real time performance measured against past performance.
It can, yes.
We recommend that for the best results, customers use Swarm IQ in conjunction with Swarm Chorus.
30 to 60 days before complete failure.
No, Swarm DR is a technology bridge. We work with load aggregators and utilities to connect buildings to programs.
Absolutely, Swarm Logic is an energy efficiency solution that reduces overall baseload. Demand Response turns your buildings into revenue generators through utility grid response programs.
It depends on the program and the aggregator you enroll in. Encycle can help you navigate program options.
No, Swarm DR is a fully automated Demand Response technology.
Swarm DR has a 100% participation rate. The only events missed are when sites are 100% offline from a control's perspective. Encycle customers participate well over 120% against their market bids.
Swarm DR can receive:
As long as Swarm Logic can API/Cloud connect, we can dispatch the load.
No, but it integrates with most CMMS platforms.
Yes.
No, Swarm Chorus allows for full customization of ticket dispatch from fully manual after review to completely automated.
No, Swarm Chorus is not a portal driven application. It’s a desk top co-pilot.
Yes, from creation to invoice validation. Never pay for another unresolved mechanical issue again.
Company specific EMS/Thermostat and HVAC data.
No, all data is secured and only available within the Encycle Ethos.
You can continue with one, but most customer find they can reduce capacity and associated costs over time as hot calls are reduced.
3 hours a day.
Savings vary based on building type, HVAC operations, and climate etc. Swarm Logic typically delivers a 3–10% reduction in annual utility costs by optimizing HVAC operations while maintaining occupant comfort.
As the only utility-endorsed HVAC optimization solution, Encycle uses industry-standard Measurement & Verification (M&V) methodologies to evaluate energy savings from Swarm Logic against an appropriate baseline, while accounting for factors such as weather and operating conditions. Savings can be verified using building meter data (IPMVP Option C), HVAC submeter data, or Encycle’s high-resolution HVAC operational data (IPMVP Option B).
Yes. Encycle can perform M&V using utility bills, building meter data, HVAC submeter data, or other available energy data, depending on the customer’s metering infrastructure and M&V requirements.
Yes. Depending on available data and the customer’s utility rate structure, Encycle can quantify reductions in electric consumption (kWh), electric demand (kW), and natural gas consumption (MBtu).
No. Encycle is designed to work with existing HVAC equipment and compatible building control systems, allowing customers to optimize their current infrastructure without major capital investment.
Yes. Encycle is specifically designed for multi-site portfolios and can centrally optimize and monitor HVAC performance across hundreds or thousands of locations.
Yes. Swarm IQ continuously analyzes HVAC operational data to identify abnormal equipment behavior, emerging mechanical issues, and opportunities to improve equipment performance before they become larger operational problems.
Yes. Encycle can help customers participate in demand response and utility energy efficiency programs by providing automated load management.
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